
Will this post be about a quest for emotional security? No! It’s all about web site security.
I recently completed several frustrating weeks of time (on and off) to get my author and photography website deemed “secure” with an SSL certificate. What is it? SSL stands for Secure Sockets Layer, which is “an encryption-based internet security protocol.” An SSL certificate is a digital certificate that authenticates a website’s identity and enables an encrypted connection.
I’d put off buying the certificate because the need for it strikes me as a money-grab by web hosting companies – rather like the kind of security a person receives from payoffs to the Mob. 😊
But now, many web browsers won’t even let people access “unsecure” (or insecure?) websites without going through a lot of clicking acrobatics. My analytics have also been dropping, so I decided to splurge and get the SSL certificate.
I didn’t want to hassle with coding it, so I purchased a more expensive option where I wouldn’t have to deal with that. I thought I could just buy the certificate and that would be it, but NO. I waited several days, and nothing changed with my website. It still came up as unsecure in my browser.
So, I called my web hosting company and asked for help. In a minor miracle, I was actually able to talk to a real person. As an added bonus, he had a sense of humor and he appreciated my humor. All was good. Except for the fact that my website was built on a platform that was too old for the fancy SSL certificate where I didn’t have to do any coding.
Mind you, my web site is only 10 years old, but in technology years, that’s ancient. As a result, the humorous tech guy gave me a partial refund and signed me up for the less-expensive-but-needs-coding certificate. He was also nice enough to add some of the needed code to my site. He said it should begin working within 48 hours.
It didn’t. I won’t bore you with the details, but the fix involved two more phone conversations with my web hosting platform and one hour-long online chat with my domain-name-holding company. Said company had to do a backdoor end-run special code to make the certificate work. It wasn’t something I could have ever done myself.
The process was a pain in the butt and took a good five hours of my life, but anyone who cares to visit my site can now do so with a sense of internet security. I am happy about that. What I am not happy about is that I will have to do this every year!
It might be time for a new web site, but I think I’m gonna eke the rest of my money’s worth out of this one, first. 😊
Did this apply to your blog? I checked mine and it has a secure website. But I agree, it’s like a shakedown for a way to generate income to line someone else’s pockets.
My blog is separate from my website. If my website was built on a more recent platform, I could integrate it, but I can’t until I do a new site. I’m thinking of switching my website to Word Press like my blog is on – that would make integrating it easy. But I’ve got some time to think about it.
Ugh! Technology is like Snow White’s poison apple: half pure and delicious, half angry red and toxic.
I’m too old for that kinda story…
So true, Liz! Finding the fix was truly an exercise in patience, and I am not the most patient person.
You needed the patience of a saint…though from what i read of them most of them seemed to be quite angry!
And I surely ain’t no saint! 🙂
Technology can, and fairly often does, drive us pretty nuts.
Yes, it can be very frustrating! But the good thing is, we can communicate with others like this.
I feel your pain. I’m glad now that I created my website on WP, though I’m not always happy with WP.
I’m curious, have you ever tried to get customer service through WordPress? Just curious whether customers are able to talk to real people or not.
I have and sometimes they are helpful. I pay for my sites, which lets me communicate with real people. Free sites don’t get that service.
I had to go to your secure web page – looks great. Security is important – glad you finally got it secure. Humor does help when dealing with stuff.
Thank you! About the humor – it’s either laugh or cry about this stuff. I chose to laugh. I bet those customer service people get a lot of abuse.
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